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MG
Joined: 30 Mar 2011
Posts: 32
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 Posted: Tue Sep 13, 2011 3:44 am Post subject: X3-Timing Conflict with Intel i5? |
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To synchronize our X3-10M and our X3-A4D4 we want to use the X3-Timing Module. Today I wanted to install the board to start working with the module. I am using Windows 7 x64. Unfortunatley I got some error in the device manager:
PCI-to-PCI bridge is marked with the yellow ! and the detailed descriptions says that the device could not be started.
I used msinfo32 to get more information about the problem. That is the result:
| Quote: | E/A-Port 0x00000000-0x0000000F DMA-Controller
E/A-Port 0x00000000-0x0000000F PCI-Bus
Speicheradresse 0xFB900000-0xFBAFFFFF PCI Standard-PCI Express-zu-PCI/PCI-X-Brücke
Speicheradresse 0xFB900000-0xFBAFFFFF Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
IRQ 11 Kommunikationsanschluss (COM3)
IRQ 11 Kommunikationsanschluss (COM4)
IRQ 16 X3 XMCe Module+
IRQ 16 Intel(R) Management Engine Interface
IRQ 16 Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C
IRQ 17 X3 XMCe Module+
IRQ 17 Intel(R) Active Management Technology - SOL (COM5)
Speicheradresse 0xA0000-0xBFFFF PCI-Bus
Speicheradresse 0xA0000-0xBFFFF Intel(R) HD Graphics
Speicheradresse 0xFBB00000-0xFBCFFFFF PCI Standard-PCI Express-zu-PCI/PCI-X-Brücke
Speicheradresse 0xFBB00000-0xFBCFFFFF Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 5 - 3B4A |
I am not familiar with those hardware topics. I tried to reconfigure the Intel-Chip via BIOS but I have not succeeded.
Is this a known issue? Is there a possibility to fix the problem?
Best, MG |
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jhenderson
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Joined: 07 Mar 2006
Posts: 2254
Location: So. Cal. USA
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| Posted: Tue Sep 13, 2011 8:35 am Post subject: |
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| There is no known incompatibility. Try installing the modules individually and in different slots to see if that affects the problem. Please include additional details on the type of Host PC and install the public domain PCI Tree utility to harvest more info on the failure mode. |
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MG
Joined: 30 Mar 2011
Posts: 32
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| Posted: Wed Sep 14, 2011 11:43 pm Post subject: |
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We have an AIMB-780QG2 ATX-Mainboard, 8 GB RAM and an Intel i5 Processor. I tried to install the timing-module only but non of the 4 PCI slots worked.
Unfortunatley, I couldn't install PCI Tree, because its not available for x64bit OS. |
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jhenderson
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Joined: 07 Mar 2006
Posts: 2254
Location: So. Cal. USA
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| Posted: Thu Sep 15, 2011 6:55 am Post subject: |
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| Do these modules enumerate properly in another PC? We have never seen an issue such as the one you describe here. |
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MG
Joined: 30 Mar 2011
Posts: 32
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| Posted: Tue Sep 20, 2011 6:37 am Post subject: |
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Today I installed the timing module in different systems and found out the following:
Using the i5 650 or i5 2500 -> timing module can't be started
Using the i5 760 -> timing module works fine
Unfortunatley I couldn't test all 3 cards at once, because the motherboard is too small. I think problems with i5 650 and i5 2500 are due to the integrated graphics. Do you have any suggestions for a workaround? |
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jhenderson
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Joined: 07 Mar 2006
Posts: 2254
Location: So. Cal. USA
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| Posted: Tue Sep 20, 2011 3:27 pm Post subject: |
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Unfortunately, we are experiencing similar incompatibilities with our with i7 COM modules used in our ePC product under Win7. This COM module uses the CEGM57 (mobile) chipset. The incompatibility seems to manifest only under Win7 - XP seems to work fine. These same XMC modules using different motherboard chipsets on ATX motherboards with Win7 work fine.
We have sent the COM module and some XMC modules to the COM vendor for analysis, but so far there is no resolution. We do not believe this is a problem with our modules, since we have been using them successfully with other COM modules and ATX hosts for years. |
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MG
Joined: 30 Mar 2011
Posts: 32
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| Posted: Tue Sep 20, 2011 10:31 pm Post subject: |
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If you have any new information on that topic, please let me know. In between I will try using Linux.
Thanks a lot for the fast reply. |
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jhenderson
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Joined: 07 Mar 2006
Posts: 2254
Location: So. Cal. USA
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| Posted: Fri Sep 23, 2011 7:43 am Post subject: |
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| Issue suspended. |
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MG
Joined: 30 Mar 2011
Posts: 32
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| Posted: Tue Jan 08, 2013 2:22 am Post subject: |
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Is there any news on this topic?
We now have a system running with Windows 7 (but with different mainboard and processor). Due to compability we'd like to change the other systems to Windows as well. |
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ollie
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Joined: 20 Feb 2009
Posts: 138
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| Posted: Tue Jan 08, 2013 12:09 pm Post subject: |
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| I have used newer i5 and i7 processors on various motherboards. Usually always ASUS brand and have no trouble with compatibility under windows 7. If you have any trouble getting things to work, please let us know and I can help you through the issue |
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MG
Joined: 30 Mar 2011
Posts: 32
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| Posted: Wed Jan 09, 2013 12:04 am Post subject: |
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| Does that mean the issue described by jhenderson is solved with i5 and i7 processors of the third generation? Are there some aspects I have to pay attention to buying a new processor? |
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ollie
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Joined: 20 Feb 2009
Posts: 138
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| Posted: Wed Jan 09, 2013 8:54 am Post subject: |
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| I believe that all issues we were experiencing have been worked out. |
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MG
Joined: 30 Mar 2011
Posts: 32
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| Posted: Thu Jan 10, 2013 1:44 am Post subject: |
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| Just to be clear on that: I just have to install a new driver version to get the timing module working with my initial hardware components? |
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ollie
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Joined: 20 Feb 2009
Posts: 138
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| Posted: Fri Jan 11, 2013 1:36 pm Post subject: |
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| Please do a full install to make sure you get not only the latest driver but all bug fixes, updates, and features. |
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MG
Joined: 30 Mar 2011
Posts: 32
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| Posted: Tue Jan 29, 2013 3:54 am Post subject: |
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Today, I did a complete new installation of Windows 7 and installed the Innovative Modules X3-A4D4 and X3-10M as well as the X3-Timing module with the latest stable drivers.
Unfortunatley, I have the same problem as in my original post. Attached the msinfo32 output:
| Quote: |
E/A-Port 0x00000000-0x0000000F DMA-Controller
E/A-Port 0x00000000-0x0000000F PCI-Bus
Speicheradresse 0xFB900000-0xFBAFFFFF PCI Standard-PCI Express-zu-PCI/PCI-X-Brücke
Speicheradresse 0xFB900000-0xFBAFFFFF Intel(R) 5 Series/3400 Series-Chipsatzfamilie - PCI-Express-Stammanschluss 1 - 3B42
IRQ 11 PCI-Kommunikationscontroller (einfach)
IRQ 11 Kommunikationsanschluss (COM3)
IRQ 11 Kommunikationsanschluss (COM4)
IRQ 16 X3 XMCe Module+
IRQ 16 Standard PCI-zu-USB erweiterter Hostcontroller
Speicheradresse 0xA0000-0xBFFFF PCI-Bus
Speicheradresse 0xA0000-0xBFFFF Intel(R) HD Graphics
Speicheradresse 0xFBB00000-0xFBCFFFFF Intel(R) 5 Series/3400 Series-Chipsatzfamilie - PCI-Express-Stammanschluss 5 - 3B4A
Speicheradresse 0xFBB00000-0xFBCFFFFF PCI Standard-PCI Express-zu-PCI/PCI-X-Brücke
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The two I/O modules work fine, but the timing module just appears with a driver failure in my device manager.
Do you have any idea how to solve the problem? |
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